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Privacy Policy

Privacy Policy – Fabricare DryCleaners

Effective Date: 1st April 2026

At Fabricare Dry Cleaners (accessible at https://fabricaredrycleaner.com), we are committed to protecting your privacy in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We collect only the following personal information:

  • Name
  • Contact Number
  • Address

We do not collect any sensitive personal data such as financial information, passwords, or biometric data.

2. Purpose of Collection

Your information is collected strictly for:

  • Scheduling pickup and delivery of garments
  • Order processing and service fulfillment
  • Customer communication (updates, queries, support)
  • Invoice generation and record-keeping

3. Consent

By providing your details on our website, you:

  • Consent to the collection and use of your information
  • Confirm that the information provided is accurate

You may withdraw your consent at any time by contacting us.

4. Data Storage & Retention

  • Your data is stored securely and used only for business purposes
  • We retain your information for communication, repeat orders, and invoicing
  • We do not retain data longer than necessary for business or legal requirements

5. Data Sharing & Disclosure

We do not sell or rent your personal information.

Your data may be shared only:

  • With internal staff for order processing
  • With delivery personnel for pickup and delivery services
  • When required by law or government authorities

6. Security Practices

We follow reasonable security practices as required under Indian law to protect your data from unauthorized access, misuse, or disclosure.

7. User Rights

As a user, you have the right to:

  • Access your personal data
  • Request correction of incorrect data
  • Request deletion of your data (subject to legal/business obligations)

8. Third-Party Services

We do not share, sell, or transfer your personal data to any third parties for marketing or commercial purposes.

However, our website uses third-party tools such as the Chaty Plugin to facilitate communication. When you interact through such services, your data may be collected, processed, or stored by these third-party platforms in accordance with their own privacy policies.

Fabricare Dry Cleaners does not control or take responsibility for the data collection, storage, or usage practices of such third-party services. We encourage users to review their privacy policies before using them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Grievance Officer (As per IT Rules, 2011)

In accordance with applicable Indian laws, the Grievance Officer details are:

  • Name: Sparsh Sidhwani
  • Phone: +91 7290990909
  • Address: FabriCare Drycleaners, Nirala Estate, Greater Noida, Uttar Pradesh, 201306

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us:

 

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